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Kingdom Donor Refund Policy

Donations resulting from marketing or voluntary donations


Donations are made voluntarily by the donor whether as a result of marketing by Kingdom Donor or the respective Public Benefit Organisations.

Donations will generally not be refunded. Donations may be refunded at a sole discretion of Kingdom Donor, after considering written request and motivation for a refund submitted by the donor within 24 hours of the payment reflecting and cleared on the KPD account, failure to do so will result in a request not being considered.

The full or partial refund will be subject to a 5% refund fee charged.
Confirmation of identity and bank account

All refunds will be subject to prior confirmation of the identity of the donor and the person acting on behalf of the donor and their authority to act.

The specific requirements will be made available to the donor upon receipt of the request for a refund.

The bank details will be verified before any payment can be made, and must be a South African bank account.

Payment of the refund will not be made unless all of the above requirements have been fulfilled.

Any refunds will be made within 30 days, the full or partial refund will be subject to a 5% refund fee charged.

THE GENERAL RULE IS THAT DONORS MUST CONFIRM THE BENEFICIARY THEY WISH TO DONATE TO AND THE AMOUNT BEFORE MAKING ANY PAYMENT.

KINGDOMPOM POWER DONOR SHALL NOT BE LIABLE FOR ANY LOSSES AS A RESULT OF NEGLIGENCE ON THE PART OF THE DONOR.